Overview & Background
Is your device operating system up to date? Are you using the most current version of Fieldwire?
If not, you may notice certain functionality issues or you may be missing out on new features!
Device Operating system
|
Apple devices (iPad, iPhone)
|
11.0 or higher (Supported devices) |
|
Android devices (Lollipop)
|
Version 5.0 or higher |
Fieldwire App version
|
Current Apple iOS version |
1.40 |
|
Current Android version |
3.11734 |
Note: Occasionally, the app may show the "Open" button instead of the "Update" button. Please click the logo and the "Update" button will appear on the details page.
Ensuring you have the most up-to-date operating system and version of Fieldwire can help resolve many functionality issues and provides a smoother user experience.
- If you are using the most up-to-date operating system and the most current version of the Fieldwire App, and are still experiencing any issues, please click the appropriate link and proceed to the troubleshooting steps for Android or Apple iOS to address syncing issues.
Note: If you are using an older version of the Fieldwire App, it is possible that some of your projects will become "Blocked", and you will not be able to access those projects. This is due to certain features being updated within the projects, themselves. The only way to get Unblocked at this point is to update your version of the Fieldwire App.
Web browser versions
Fieldwire works on all web browsers, including recent versions of Chrome (Recommended), Firefox, Safari, and Microsoft Edge.
Note: Internet Explorer has been discontinued, and Microsoft will stop supporting it completely in 2021
More Information
These articles provide additional advice on how to have the best experience on Fieldwire:
- Does my mobile device have enough data capacity and available storage space for Fieldwire on Android or iOS (iPhone and iPad)?
- Field Guide to Syncing
- Is your WiFi speed 20 megabits per second (Mbps) or faster?
- What is Smart Syncing?
- Can I use Fieldwire while offline?
Fieldwire Field Training Tutorial Videos
These tutorial videos provide some additional tips about Fieldwire on iOS and Android devices.
On iOS
On Android