What if information is not appearing in my report?

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Overview & background

 

When information is not appearing in a report, it is likely due to how the 'Sort by' and 'Filter by' options have been selected.

It is possible to select options that cancel out other variables, which will result in the report being blank or missing key tasks/photos or other Fieldwire data.

 

Examples of cases where filters 'override' data

 

Example 1:  You select Assignee > Bob, Categories > Electrical, Status 'P1' and 'P2'.

If Bob does have Electrical tasks, but all Bob's Electrical tasks are 'P3', 'Completed' or 'Verified', then no data will display, because only 'P1' and 'P2' tasks were selected.

 

Example 2: If you select 'Task #' in the first 'Sort by' section other 'Sort by' options will not display. The reason is that each 'Sort by' option is dependent on the 'Sort by" option before it, and 'Task #' overrides all 'Sort by' options. 

cannot_sort_by_task_number.png

 

Solution: Make sure that the filters you choose correspond with the data in your report. Meaning, if you select 1 Assignee with 1 Category, make sure that Assignee has tasks in that 1 category. 

 

Related Help Center article: 

What report filtering and sorting options does Fieldwire offer?

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