Help articles
Getting Started
- How to understand and optimize your Fieldwire Payments for Renewals and Additional Users
- Practical Guide: Design Reviews & Constructability Comments
- Where did the Fieldwire Help button go?
- Pro and Business Subscriptions: The Features You Get and How To Set Them Up
- Practical Guide: How to configure tasks for great reports
- Practical Guide to QC (Inspections)
Account
- What is selective syncing?
- Q&A: How do I switch from the Pro to Business Plan, or the Monthly to Annual Subscription (and vice-versa)?
- Q&A: How can I rate the Fieldwire app?
- Q&A: Why should I keep my basic account?
- Q&A: Why do I get an "Upgrade" message when trying to export plans or generate reports if I already have an upgraded account?
- How do I unlock my account or reset my password?
Billing & Users
- Q&A: Does Fieldwire offer a free trial?
- How do I add a VAT number to my invoice receipts?
- Q&A: Can I mix and match subscription tiers?
- Account management & pricing
- Fieldwire Pricing and Overages
- How do I upgrade to a Pro / Business account?
Projects
- Q&A: I accidentally deleted a project, how can I restore it?
- Can I send an email to all my users?
- How to Close out a Fieldwire Project
- How can I create a project and use the Project Dashboard on Web
- Practical Guide to Project Set up as a General Contractor
- Q&A: I'm an Account Owner/Manager, how do I gain access to Projects covered under my Account?
Plans
- How should I format my Plan Files for Fieldwire?
- Plan Text Search
- How do I use the Plans Tab and Upload Plans to My Fieldwire Projects on the Web?
- Q&A: Why do my markups hesitate before they post?
- Plan View and Markup Tools (Mobile)
- Q&A: I uploaded a new plan and now it's showing as a version of another existing plan. Can I separate my versions into separate plans?
Tasks & Categories
- Q&A: How are related tasks ordered, and how can I reorganize them into the order I want them completed?
- Nested Locations
- Q&A: Why are my task pins gray?
- Custom Task Statuses
- Q&A: How are my contacts saved in Fieldwire?
- What is a Task?
Reports
Photos & Files
- Q&A: How do I recover deleted photos?
- Q&A: Why am I unable to upload photos to Fieldwire.
- Q&A: How do I change the date of a photo from the date uploaded to the date when they were taken?
- Photos & files
- The Photos Tab
- How do I markup photos?
Forms
- Q&A: How to use a task to notify all stakeholders of form updates/completion?
- Q&A: Can a non-Fieldwire user sign a form?
- Account Form Templates
- How to Filter and Duplicate Forms on iOS and Android
- The Forms Tab
- How do I publish, submit, download, and share a Form?
3D Models (BIM)
- How to capture screenshots on 3D Models
- How to Upload and Organize 3D Models
- View and Navigate 3D Models
- View and Navigate 3D Models (Mobile)
- How to Select Objects and View Properties in 3D Models
- How to Select Objects and View Properties in 3D Models (Mobile)
Troubleshooting
- Field Guide to Syncing
- Q&A: Why haven't some of my markups transferred to the latest version of my plan?
- Troubleshooting
- Can I use Fieldwire while offline?
- Is your WiFi speed 20 megabits per second (Mbps) or faster?
- Does my mobile device have enough data capacity and available storage space for Fieldwire on Android or iOS (iPhone and iPad)?
What's new?
- Fieldwire updates: April - June 2022
- Fieldwire updates: January - March 2022
- Fieldwire Updates April - June 2021
- Fieldwire Updates October 2020 - March 2021
- Fieldwire Updates July - September 2020
- Fieldwire Updates April - June 2020