After much testing and numerous iterations, Fieldwire now allows European customers to store their project data in the European Union, complying with various data governance laws. Currently, Fieldwire Supports the US and EU for storing data. If you'd like to see additional regions added in the future, please contact email@example.com to submit your feedback.
How to find the region of an account / project?
If you'd like to see the default location of all newly created projects, click the 'Account' tab and you'll see the "Project data region".
Note: The data hosting location will only be shown if EU regionalization is activated for the account.
If EU data hosting is activated on your account, and if you are a Project Admin, you'll be able to see the region of your individual projects. To do so, enter your project and go to the Project Settings tab. On the Settings tab, scroll down, and you'll see the "Data region". (For more information about the project settings tab, check out this article: The Project Settings Tab on Web and Mobile).
The EU Version of Fieldwire
What if I have project data stored in both the US & the EU?
If you are located in the EU, then your project data being stored in the EU will only apply to newly created projects. Data from existing projects will continue to be stored in the US. Unfortunately, this project data cannot be transferred from the US to the EU.
In addition, regionalized data is specific to that region, which means it can’t be accessed from another region. For example, a project stored in the EU cannot access US Account Form Templates. In other words, a project from one region can only import an account level form template from the same region. To see which of your Account Form Templates, Account Lists, etc. are stored in the US vs the EU, you can go to the "Templates" tab and click on the Data region as highlighted in the screenshot below. Specifically, as showcased on the screenshot, in this example you would click on "United States".
Once you click on the data region, you'll see a new pop-up to select the data region. This is where you can select "European Union". Once you've selected European Union, you can click the "View templates" button.
From there, you'll see all of your Account Templates data that is stored in the EU: