Overview & background
After you've uploaded your plans, all detail, section and elevation callouts on the plans should automatically activate, creating red hyperlinks. These allow whoever accesses the plans to easily navigate between plans.
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| BEFORE | AFTER |
If your hyperlinks do not automatically activate, please check the following.
How to fix hyperlinking errors
| Reason: | Explanation: |
Solution: |
| Time: | If you've just uploaded the plans, it may take several minutes for the hyperlinks to be enabled. Uploading a high volume of plans at once can increase the time it takes for the hyperlinks to populate. |
Wait 24 hours for your hyperlinks to load. |
| Plan name: | The sheet number within Fieldwire needs to match the callout exactly. (See example below) | If this is not the case, you can very quickly scan the sheet numbers and descriptions in bulk. You can also change the name of the sheets and the hyperlinks should generate. |
| Plan name: | Fieldwire will name, and generate automatic hyperlinks for, 2-character plan names if the plan names are in letter (A-Z) + digit (0-9) format. |
Plans with names like 'AA', or '11' will not activate. Adjust the sheet, so it will have a letter and number. For example 'A1' will activate. |
Plan name hyperlinking errors
Example: In the following callout, Fieldwire will search for a sheet numbered "A1.01".
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CORRECT |
Sheet #: matches callout Description: on second line |
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INCORRECT |
Sheet #: does not match callout Description: on same line as sheet # |
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INCORRECT |
Sheet #: does not match callout Sheet #: contains version |
How to fix additional hyperlinking errors
| Obscured callout or sheet number | Your plans may have been uploaded with errors or blurred areas, which prevents the OCR from recognizing the plan names. This can also happen if lines or markings from the plans themselves overlap over the hyperlink details. | Correct the plans and upload again. |
| Scanned documents | Scanned PDFs have inherent hyperlink problems because the PDF tends to be lower quality. Fieldwire's OCR works best with text (readable) PDFs, so be sure to export your plans from AutoCAD to PDF in text format. |
Upload readable (text-based) PDFs of your plan sets, i.e. select vector PDFs as the format that is exported from CAD or REVIT. |
| Font Type | If the font used to print your hyperlink details is not a TrueType, monospaced font i.e. a readable font then Fieldwire's OCR scanner will not be able to scan them. Please refer to this article for more information about font type: How should I format my Plan Files for Fieldwire? | Ensure your plans use a TrueType, monospaced font and re-load into Fieldwire. |
Note: If you have eliminated these possibilities and your hyperlinks do not activate, please contact us at support@fieldwire.com so we can assist you.
More Information
These troubleshooting articles detail how you can adjust your plan names so Hyperlinks may activate.