Question
I adjusted the date/time in my Forms and/or Tasks, however, after exporting them, the dates and/or times don't match. Why did this happen and how can I fix it?
Example 1:
| Date in the Form itself: |
| Discrepancy in the Form Export (PDF): |
Example 2:
| Times in the Form itself: |
| Discrepancy in the Form Export (PDF): |
Answer
The Date / Time in the Form and Task itself is based on the local timezone on your device.
The Date / Time in the Form Export or Task Report (PDF) is based on the 'Timezone' selected in the 'Settings' tab of each Fieldwire Project.
In both examples above, the 'Timezone' in the 'Settings' tab of the project is GMT+8, whereas the local timezone is PDT. This explains the 15-hour discrepancy between the Form interface and exported PDF.
How to Fix
1. Navigate to the 'Settings' tab.
Note: Only Project Admins have access to the settings tab, so ask an Admin to do this if you do not see the Settings tab when you open the Project.
2. Adjust the 'Timezone' field to match your local timezone:
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