Overview & background
This article will give step-by-step instructions on how to change the Credit Card associated with your account, how to change the invoice recipient, and how to view and download previous payment statements.
How to Change the Credit Card details on my Account
If the card linked to your paid subscription expires or if you need to update the card on file, follow the steps below to change your credit card details.
Step 1: Click on the 'Account' tab or the paid subscription plan in the upper right corner of the screen:
Step 2: Click on 'Change your payment method'.
Step 3: Enter your new payment information:
Step 4: Click 'Save card' and your new payment information will be associated with the account for all future charges.
How to change who receives receipt Emails and view Payment History
The Account Owner can redirect your receipt emails to another individual e.g. your accounting department, under the ‘Account’ tab.
Click the Pencil icon to edit and enter the email address for the ‘Recipient’ under ‘Invoice Information’. You can also enter the name of the Company and Address under this section. This will also appear on the receipts that you receive from Fieldwire:
To view your previous invoices and payment history
Click the 'Click here to access your payment history' link and a new window will pop up with the option to download your past invoice receipts: